GREEN RAY VEHICLES INC. LIMITED WARRANTY POLICY
This warranty applies to GRV products purchased in the United States only, it covers any manufacture defect in material under normal use, for twelve (12) sequential months, on any components or parts, except the battery which is covered under full warranty for only six (6) months.
Note that:
1. This Warranty is valid for one year from the date specified on the invoice
2. Accessories are covered under this warranty for 30 days only
3. The warranty is non-transferable and limited to the person who originally purchased the product
4. In case of malfunction, please contact GRV using only support@greenrayvehicles.com
5. If your case it is not resolving by email, you need to ship product(s) or component(s) to our main offices
6. We will review cart, part or pieces and if apply warranty:
a. We will ship you replacement parts
b. We will repair or replace at our discretion at no charge
c. All shipping costs are paid by customer
LIMITATIONS:
- We are not responsibly and warranty will not apply if:
- You cause a property damage using our product
- Any damages using our products and/or component(s) such as battery or charger not following Manual procedures
- Damage due to failure to work either incidental or consequential damage resulting from performance or failure to perform
Or any damage from the furnishing, performance or use of any goods or service sold pursuant hereto, whether due to a breach of contract,
breach of warranty, negligence, misuse or modification of the product or otherwise neither you nor GRV shall have any liability to the other for indirect or punitive damages, or for any claim by any third party except as expressly provided herein.
ALSO, THIS LIMITED WARRANTY WILL NOT COVER:
. Wear parts, scratches/stain on frame or components caused by normal use
. Damage to the Product caused by non GRV batteries or chargers
. Damage from accident, loss of product or damage caused during transportation to GRV or from GRV location(s)
. Damages cause by any product alteration or lack of operating instructions
. Poor maintenance, water damage, incorrect washing product or immersion on any water, such as lakes or other water bodies
. any loss of control of the unit resulting in equipment or consequential damage or modifications of the product
. Damages caused from non GRV accessories, or excess of load in products
WARRANTY QUESTIONS?
Email us support@greenrayvehicles.com. For warranty services you must retain the original packing material in the event you need to
ship your product back to GRV. Upon contacting we will determine the appropriate service option under this warranty apply
This warranty applies to GRV products purchased in the United States only, it covers any manufacture defect in material under normal use, for twelve (12) sequential months, on any components or parts, except the battery which is covered under full warranty for only six (6) months.
Note that:
1. This Warranty is valid for one year from the date specified on the invoice
2. Accessories are covered under this warranty for 30 days only
3. The warranty is non-transferable and limited to the person who originally purchased the product
4. In case of malfunction, please contact GRV using only support@greenrayvehicles.com
5. If your case it is not resolving by email, you need to ship product(s) or component(s) to our main offices
6. We will review cart, part or pieces and if apply warranty:
a. We will ship you replacement parts
b. We will repair or replace at our discretion at no charge
c. All shipping costs are paid by customer
LIMITATIONS:
- We are not responsibly and warranty will not apply if:
- You cause a property damage using our product
- Any damages using our products and/or component(s) such as battery or charger not following Manual procedures
- Damage due to failure to work either incidental or consequential damage resulting from performance or failure to perform
Or any damage from the furnishing, performance or use of any goods or service sold pursuant hereto, whether due to a breach of contract,
breach of warranty, negligence, misuse or modification of the product or otherwise neither you nor GRV shall have any liability to the other for indirect or punitive damages, or for any claim by any third party except as expressly provided herein.
ALSO, THIS LIMITED WARRANTY WILL NOT COVER:
. Wear parts, scratches/stain on frame or components caused by normal use
. Damage to the Product caused by non GRV batteries or chargers
. Damage from accident, loss of product or damage caused during transportation to GRV or from GRV location(s)
. Damages cause by any product alteration or lack of operating instructions
. Poor maintenance, water damage, incorrect washing product or immersion on any water, such as lakes or other water bodies
. any loss of control of the unit resulting in equipment or consequential damage or modifications of the product
. Damages caused from non GRV accessories, or excess of load in products
WARRANTY QUESTIONS?
Email us support@greenrayvehicles.com. For warranty services you must retain the original packing material in the event you need to
ship your product back to GRV. Upon contacting we will determine the appropriate service option under this warranty apply
Green Ray Vehicles, Inc
1375 Corporate Center Parkway
Santa Rosa, CA 95407
1375 Corporate Center Parkway
Santa Rosa, CA 95407
.
