Testimonials
The new cart is by far better than the previous version. The first day I took it out was a little tough since it would continuously pull to the left. Once I got home I aligned it, as per the manual's instructions, and since then it has been tracking very well. It is doing the job it is supposed to do, which is to carry my bag. Big improvement. I already used it about 15 times without a problem.
Natalio Trenemberg
South Pasadena, CA
I have had a GRV trolley for 2 seasons (2011 model?) and have had a couple problems which were primarily attributable to the manufacturer. However, I received tremendous interest and response from GRV to assist with my problem (wheels), and the company made everything fine with replacement wheels at no cost to me. Since, until recently I have experienced nothing more than delighted satisfaction with my Green Ray vehicle. This is with 2 seasons of pretty constant use (2-3 times weekly).
Recently the tread on one of the rear wheels disintegrated. I notified the GRV company which advised me immediately that the wheel inventory was -0-, but it was anticipated that a shipment would arrive in early October. I was able to continue to use the trolley with use of Gorilla glue and electric tape to temporarily repair the wheel. Sure enough, I received an email from GRV today advising me that the wheels had arrived. I am presently in process of ordering a replacement wheel.
During my 2 years with a GRV trolley, I have experienced a couple of problems which have been far outweighed by my satisfaction with the trolley's performance during that period. Coupled with that satisfaction I have also experienced prompt and helpful responses from GRV.
In summary, I strongly endorse both product and seller, GRV., and would recommend it and its product to others. I find that a bit of patience and self-help will provide a user with great satisfaction with a GRV trolley, and the GRV management does respond quickly to assist with any problems.
Don Kiefer
Connecticut
I received my trolley Wendsday, used it Friday for the fist time and it performed as adververtised. I've owned a Sunmoutain Espeed electric and my buddy has a Cart Tek remote trolley. Both work as advertised each having their own flaws. You must understand these are not 10 thousand dollar instruments they have some crude designes too acomplish the task at hand. After you've practiced and polish and understand their characteristics you will enjoy golf like never before. I had the pleasure to talk to Tom directly when buying my cart and found him to be knowledgeable and professional as a matter of fact I will be buying a second cart for my wife.
Dave Car
I wish to thank Ashley for her excellent, amazing, wonderful customer service. WOW!
Edgar Geddie
Stanley, NC
I recently purchased a "used" GRV Remote Control Golf Caddy from a friend. My main reason for purchasing was because I play 3 courses at LE VERSANT in TERREBONNE, QUEBEC and there are huge up and down hills there. I am amazed how well it performs. I am recommending GRV to all my friends. Please note that on August 19th 2011, I have ordered 3 parts (Zero-tip wheel + Umbrella holder + Rain cover) through USPS and received my shipment in MONTREAL CANADA on August 30th 2011. Parts were in perfect condition and perform as expected. Contacted Sales Department / Customer Service at GRV through e-mail and they were FAST to answer and GREAT to assist !!!
Richard Brunet
Montreal, Canada
You truly have been an exceptional customer service. I know I'm only one customer (and in the big picture my impact to your company is small) but I really value the kind of service I have received from GRV, I could very well be a repeat customer in the future and I will tell my golfing buddies about my experience (we're all getting older and pushing/pulling a cart around isn't all that fun anymore).
Thank you so much
Niel Porter
Aurora, CO
Hi GRV ....... Received the New Clutch ...... went on Perfect . Will use the cart Friday and hopefully the wheel will stay on . I Believe it's the correct part ......
Thank You for the GREAT SERVICE
Charlie Mirabelli (happy Customer )
Charlie Mirabelli
British Columbia, CA Thank you for your response....great customer service! I have been recommending your GRV to all my golfing buddies!
Rob Murray Woodinville, WA WOW.. What service! Thanks! Leo Craft Los Altos, CA The quality of service that yourself and the tech offered today was WORLD CLASS.. feel free to pass my comments to your management team. Thanks! Ren
Ren Brown Upper Marlboro, MD Thanks for the new battery connector, just love this electric trolley. Should have purchased one years ago!!!!! Christos J Lillios Bow, NH Hi, I purchased a Greenray Caddy and I received at my home last week. I played golf with it and love it. John S Kim I recently purchased a Remote Control Golf Caddy from GRV. My main reason for purchasing was out of pure want not need. After I received my caddy and hit the course with it, I was amazed at how well it performed. I walked 36 holes two days in a row and I was blown away by how much energy myself and the Remote Control Golf Caddy still had. My walking days using a push cart are well behind me and for the small difference in price I am recommending GRV to all my friends. As "AWESOME" as my Remote Control Golf Caddy is - - - I believe the Sales Department / Customer Service at GRV is even AWESOMER!!! EricAugusta, GA Hi, Thanks for the rear left wheel I ordered a couple weeks ago. The cart has been great since I bought it last year. Donnie Troy Pittsfield, MA Hi GRV, I purchased a golf caddy about a month ago. Love it. Vince Sanzone Landenberg, PA I recently purchased from your company your remote control golf caddy. I couldn't be more pleased. Not only was it priced right, but its functionality met all my expectations. I have played golf for over 50 years and have seen many improvements to the sport. Many times I have not purchased an item because I felt the cost was not justified. In this case the cost and functionality of your remote control golf caddy more than met my expectations. I strongly recommend the caddy to any golfer who likes to walk the course. There are a number of remote caddies on the market in some cases costing over $1000 that do nothing more than yours.I am recommending to all my friends to purchase one just like mine.
Johnson City, TN I just bought your remote control golf caddy and I love it!!!! Clarence Rezac
Natalio Trenemberg
South Pasadena, CA
I have had a GRV trolley for 2 seasons (2011 model?) and have had a couple problems which were primarily attributable to the manufacturer. However, I received tremendous interest and response from GRV to assist with my problem (wheels), and the company made everything fine with replacement wheels at no cost to me. Since, until recently I have experienced nothing more than delighted satisfaction with my Green Ray vehicle. This is with 2 seasons of pretty constant use (2-3 times weekly).
Recently the tread on one of the rear wheels disintegrated. I notified the GRV company which advised me immediately that the wheel inventory was -0-, but it was anticipated that a shipment would arrive in early October. I was able to continue to use the trolley with use of Gorilla glue and electric tape to temporarily repair the wheel. Sure enough, I received an email from GRV today advising me that the wheels had arrived. I am presently in process of ordering a replacement wheel.
During my 2 years with a GRV trolley, I have experienced a couple of problems which have been far outweighed by my satisfaction with the trolley's performance during that period. Coupled with that satisfaction I have also experienced prompt and helpful responses from GRV.
In summary, I strongly endorse both product and seller, GRV., and would recommend it and its product to others. I find that a bit of patience and self-help will provide a user with great satisfaction with a GRV trolley, and the GRV management does respond quickly to assist with any problems.
Don Kiefer
Connecticut
I received my trolley Wendsday, used it Friday for the fist time and it performed as adververtised. I've owned a Sunmoutain Espeed electric and my buddy has a Cart Tek remote trolley. Both work as advertised each having their own flaws. You must understand these are not 10 thousand dollar instruments they have some crude designes too acomplish the task at hand. After you've practiced and polish and understand their characteristics you will enjoy golf like never before. I had the pleasure to talk to Tom directly when buying my cart and found him to be knowledgeable and professional as a matter of fact I will be buying a second cart for my wife.
Dave Car
I wish to thank Ashley for her excellent, amazing, wonderful customer service. WOW!
Edgar Geddie
Stanley, NC
I recently purchased a "used" GRV Remote Control Golf Caddy from a friend. My main reason for purchasing was because I play 3 courses at LE VERSANT in TERREBONNE, QUEBEC and there are huge up and down hills there. I am amazed how well it performs. I am recommending GRV to all my friends. Please note that on August 19th 2011, I have ordered 3 parts (Zero-tip wheel + Umbrella holder + Rain cover) through USPS and received my shipment in MONTREAL CANADA on August 30th 2011. Parts were in perfect condition and perform as expected. Contacted Sales Department / Customer Service at GRV through e-mail and they were FAST to answer and GREAT to assist !!!
Richard Brunet
Montreal, Canada
You truly have been an exceptional customer service. I know I'm only one customer (and in the big picture my impact to your company is small) but I really value the kind of service I have received from GRV, I could very well be a repeat customer in the future and I will tell my golfing buddies about my experience (we're all getting older and pushing/pulling a cart around isn't all that fun anymore).
Thank you so much
Niel Porter
Aurora, CO
Hi GRV ....... Received the New Clutch ...... went on Perfect . Will use the cart Friday and hopefully the wheel will stay on . I Believe it's the correct part ......
Thank You for the GREAT SERVICE
Charlie Mirabelli (happy Customer )
Charlie Mirabelli
British Columbia, CA Thank you for your response....great customer service! I have been recommending your GRV to all my golfing buddies!
Rob Murray Woodinville, WA WOW.. What service! Thanks! Leo Craft Los Altos, CA The quality of service that yourself and the tech offered today was WORLD CLASS.. feel free to pass my comments to your management team. Thanks! Ren
Ren Brown Upper Marlboro, MD Thanks for the new battery connector, just love this electric trolley. Should have purchased one years ago!!!!! Christos J Lillios Bow, NH Hi, I purchased a Greenray Caddy and I received at my home last week. I played golf with it and love it. John S Kim I recently purchased a Remote Control Golf Caddy from GRV. My main reason for purchasing was out of pure want not need. After I received my caddy and hit the course with it, I was amazed at how well it performed. I walked 36 holes two days in a row and I was blown away by how much energy myself and the Remote Control Golf Caddy still had. My walking days using a push cart are well behind me and for the small difference in price I am recommending GRV to all my friends. As "AWESOME" as my Remote Control Golf Caddy is - - - I believe the Sales Department / Customer Service at GRV is even AWESOMER!!! EricAugusta, GA Hi, Thanks for the rear left wheel I ordered a couple weeks ago. The cart has been great since I bought it last year. Donnie Troy Pittsfield, MA Hi GRV, I purchased a golf caddy about a month ago. Love it. Vince Sanzone Landenberg, PA I recently purchased from your company your remote control golf caddy. I couldn't be more pleased. Not only was it priced right, but its functionality met all my expectations. I have played golf for over 50 years and have seen many improvements to the sport. Many times I have not purchased an item because I felt the cost was not justified. In this case the cost and functionality of your remote control golf caddy more than met my expectations. I strongly recommend the caddy to any golfer who likes to walk the course. There are a number of remote caddies on the market in some cases costing over $1000 that do nothing more than yours.I am recommending to all my friends to purchase one just like mine.
Johnson City, TN I just bought your remote control golf caddy and I love it!!!! Clarence Rezac
